ORDER TRACKING

YO YO,

PEACE!

PLEASE THOROUGHLY REVIEW THE FOLLOWING INFORMATION, AND BE SURE TO CONTACT US AT [email protected] WITH ANY QUESTIONS AND/OR CONCERNS.

ORDER TRACKING

DUE TO THE ONGOING HEALTH PANDEMIC, PLEASE ALLOW 1-2 WEEKS (FROM THE DATE OF YOUR ORDER) FOR YOUR PRODUCT(S) TO BE SHIPPED TO YOUR MAILING ADDRESS.

ALL ORDERS ARE SHIPPED VIA UPS GROUND MAIL OR USPS PRIORITY MAIL W/DELIVERY CONFIRMATION. THIS MEANS THAT IN MOST PLACES WITHIN THE U.S., YOU WILL RECEIVE YOUR PACKAGE IN 3-7 DAYS FROM THE DATE OF SHIPMENT. INTERNATIONAL ORDERS CAN TAKE 5-15 DAYS. 

AFTER YOU PLACE AN ORDER, YOU CAN EMAIL [email protected], AND WE WILL PROVIDE YOU WITH YOUR TRACKING NUMBER. ALTERNATIVELY, YOU CAN GO TO WWW.UPS.COM OR WWW.USPS.COM & TRACK THE ORDER (DOMESTIC ORDERS ONLY).

NOTE: International Custom Duties

 - International orders are subject to being charged customs fees by the destination county's government. We have no control over how much you are charged for customs, and the fees are completely independent of ENSTRUMENTAL. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you.

PLEASE READ

If we (Enstrumental) are at fault, for example: we sent you the wrong item and/or size, then we will cover the return shipping and the shipping charges to send you the correct item.

HOW SECURE IS THIS STORE? 
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

DO I NEED A PayPal ACCOUNT TO PURCHASE FROM THIS STORE? 
No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account you may use it.